Investify

Account

Delete your Investify account

You can delete your Investify account and its data at any time, on the website or in the Investify app for Android and iPhone. Deleting your account is permanent and can't be undone.

Delete it on the website

Sign in and you'll go straight to the delete option. You don't need the app.

  1. Step 1

    Sign in

    Use the sign-in you use in the Investify app: email and password, Google or Apple.

  2. Step 2

    Go to Sign-in & security

    After signing in you land on Settings, Sign-in & security, where the Delete account button is.

  3. Step 3

    Delete account

    Confirm with your password (or Google or Apple) and type DELETE. Your account is deleted straight away.

Sign in to delete your accountAlready signed in? You'll go straight to Settings.

Or delete it in the app

Open Investify, go to Settings, tap User Profile, then Delete Account and confirm.

Cancel a Remove Ads subscription first

Deleting your account doesn't cancel a subscription bought through Google Play or the App Store. Cancel it in Google Play under Payments and subscriptions, or on iPhone in Settings, your name, Subscriptions.

What happens to your data

When you delete your account, you're signed out everywhere and can no longer sign in.

Deleted straight away

  • Your sign-in: email address, password and linked Google or Apple accounts
  • Your name and profile details
  • Your portfolios, transactions and dividend records
  • Your watchlists and price alerts
  • Notification settings and the device tokens used to send them
  • Your community profile and comments are removed from public view, along with your blocks, community notifications and email and phone verification records

What we keep, and for how long

  • The text of community comments, their earlier versions, likes, reports and moderation records. Kept for safety, moderation and legal reasons, with no automatic deletion date at present. Not shown publicly.
  • A phone number linked to a permanently banned community profile. Kept so the ban stays in place.
  • Security and server logs. Normally kept for up to 12 months, then deleted.
  • Backups. Overwritten through the normal backup cycle.
  • Purchase records. Held by Google Play or the App Store under their own policies.

More detail is in our Privacy Policy and its community section.

Can't sign in?

Reset your password, then sign in and delete your account as above.

Reset password