Power Division resolves 11,695 pending net metering cases

The Power Division (PD) said on Saturday that it had cleared 11,695 net metering applications that were waiting for a decision, and that direct outreach to affected consumers had begun. Business Recorder reported that the cases were settled under instructions from Federal Minister Sardar Awais Ahmad Khan Leghari. The backlog built up during the changeover to net billing, when 16,654 applications were pending in total.

The Pakistan Information Technology Company (PITC) has started contacting consumers directly through SMS, WhatsApp and other digital channels to share updates on their applications. Consumers were warned that no individual is authorised to demand fees or payments for speeding up or processing their files. The ministry also said verification of the remaining 4,959 applications is ongoing.

Leghari stressed that the government wants genuine public complaints settled without delays or interference, and he directed relevant bodies to speed up scrutiny of the outstanding files. He also asked that every consumer receive clear and transparent updates on the status of their case.