Banks ordered to pay Rs1.2bn
Dawn • • 1 min read

According to Dawn, Banking Mohtasib Sirajuddin Aziz has warned that fraud is widespread and threatens both banks and their clients. On Monday, Mr Aziz stated that his office resolved more than 29,001 complaints from January through September of CY2026. Complainants were awarded Rs1.2 billion over the same period.
The office received 33,625 new complaints in that period, and 5,927 of them came through the Prime Minister's Portal. To shield the public from fraud, Mr Aziz urged customers to protect their account details and other financial credentials, and not to share them with any third party. He also advised people against opening links received on mobile devices unless the sender is verified as trustworthy and genuine.
At a glance
- The Banking Mohtasib resolved over 29,001 complaints between January and September of CY2026.
- Complainants were awarded Rs1.2 billion over the same period.
- The office received 33,625 new complaints, including 5,927 from the Prime Minister's Portal.
Originally reported by Dawn
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