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TDAP concludes capacity-building training for Help Desk officials

Business Recorder • • 1 min read

TDAP concludes capacity-building training for Help Desk officials

Business Recorder reported that the Trade Development Authority of Pakistan has finished a two-day online training course for Help Desk staff stationed at chambers of commerce and industry nationwide. The sessions, held on 12 and 13 October 2026, aimed to improve how the desks assist exporters. Four sessions were delivered across the two days.

On the first day, officials were taken through doing business in Pakistan, covering the Annual Business Plan for 2026-27, export procedures, regulatory rules and documentation, then the REX system and the Generalized Scheme of Preferences. The second day focused on trade statistics, including how to use trade data from PRAL, the Pakistan Single Window and TDAP, along with step-by-step use of the ITC Trade Map tool. A pilot database called PTAD, which maps preferential and duty-free tariff lines under Pakistan's bilateral and multilateral agreements, was also introduced.

The programme further addressed how to handle frequent exporter queries and how to use the Help Desk Dashboard. The report does not link the training to any listed company or market measure.

At a glance

  • TDAP held a two-day virtual training for Help Desk officials on 12 and 13 October 2026.
  • The programme covered export procedures, trade statistics and the PTAD pilot database across four sessions.
  • Officials were also trained on handling common exporter queries and using the Help Desk Dashboard.

Originally reported by Business Recorder

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