Microsoft outage runs into Friday, Outlook, 365 still hit

Microsoft’s global service disruption continued into Friday, leaving Outlook, Teams, SharePoint, Copilot and other Microsoft 365 tools inaccessible or unreliable for many customers. The outage began on Thursday before 1pm ET, and the company said early Friday that some users could still face connection problems, without giving a full restoration time.

Microsoft traced the failure to unavailable servers and automated checks that were not working properly, after initially pointing to heavy demand across regions. A patch and a revised server-check process helped return some systems to service, while the company added virtual-machine capacity and prepared automated recovery measures. It said it had found no indication of malicious activity. The disruption also delayed earnings announcements by Richemont and Workhorse Group, while Air India redirected email traffic; the airline said flights were unaffected.