PTA admits mobile tariffs rose up to 22% over past year

Business Recorder reported that the Pakistan Telecommunication Authority has acknowledged that mobile operators raised their tariffs by as much as 22 per cent over the past year. The regulator, however, rejected claims that companies have been increasing prices by 10-20 per cent every month. Its review of the top ten packages offered by Jazz, Telenor, Zong and Ufone found average increases between 12 and 22 per cent from June 2025 to June 2026.

According to the authority, the annual rise works out to a monthly increase of roughly 1 to 2 per cent, and no evidence showed operators lifting prices by 10-20 per cent each month. PTA said it regulates tariffs of Jazz, which holds Significant Market Power, along with Ufone and Telenor under a merger order dated November 30, 2025. Zong, which lacks that status, can set its own tariffs, though the regulator retains power to step in where pricing harms consumers under the Mobile Tariff Regulations, 2025.

Consumers with complaints about tariffs or billing discrepancies can file them through the Complaint Management System, its website, a dedicated application or a helpline, and the authority says it pursues these cases with operators. The clarification comes as concern grows over repeated price revisions for calls, data and other mobile services, which are increasingly essential for households and businesses.