Banking Mohtasib provides Rs1.46bn relief to customers

Business Recorder reported that the Banking Mohtasib Pakistan has delivered Rs1.46 billion in monetary relief to bank customers. The relief followed the disposal of more than 28,700 complaints between 1st January and 31st October of CY25, a ten-month span covering the first part of the calendar year.

Banking Mohtasib Sirajuddin Aziz urged customers to keep their personal and financial credentials private and to avoid opening links on their phones unless they come from a trusted, verified source. The advice comes as fraud attempts are widespread, according to the report.

Customers who receive suspicious calls should promptly visit their nearest bank branch or call the lender's helpline, then pass the details, including phone numbers, to the National Cyber Crime Investigation Agency (NCCIA).