PTA says intensified nationwide monitoring, measures to improve telecom services

Business Recorder reported that the Pakistan Telecommunication Authority stepped up nationwide oversight of telecom quality on Friday, aiming to strengthen network performance and respond to complaints from users. According to the regulator's statement, its 10 zonal offices carried out monitoring and service upgrade steps between October 8 and October 14, 2026.

Operators have been instructed to fix the flagged problems involving mobile coverage and the quality of voice and data services within a set deadline. The authority also said an issue linked to the closure of a telecom site in Faisalabad had been resolved. Its zonal teams visited Thatta, Dera Ghazi Khan, Mandi Bahauddin, Quetta, Faisalabad and Gilgit-Baltistan to review services alongside stakeholders and local administrations.

Earlier this year, a regulator survey found that cellular mobile operators had only partly met Quality of Service standards in the first quarter of 2026, and none fully met all key indicators. The authority said it will keep working with agencies, operators and local administrations to deliver reliable service.